SOLVED - "Failed to update firmware! If device supports WIFI and bluetooth

Discussion in 'Software Solutions' started by nothing movi, Jul 12, 2016.

  1. nothing movi

    nothing movi Member

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    I just solved how to fix this error message while updating firmware(i was updating to akira). It has only been referenced once online and with no solution. ( http://forum.freeflysystems.com/ind...oth-please-reboot-device-and-update-usi.3090/ )

    "Failed to update firmware! If device supports WIFI and bluetooth please reboot device and update using bluetooth"
    This updated failed on 2 androids and 2 mac computers. What I did to solve the issue after lengthy emails back and forth with Chris was to do an unbrick firmware update. So i guess if you have this issue get a hold of them and try to get the instructions for an unbrick+jumper+firmware update


    This ended up working, the firmware update progress bar was moving for the first time and now everything works.
     
    #1 nothing movi, Jul 12, 2016
    Last edited: Jul 12, 2016
  2. Dave Halton

    Dave Halton Member

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    Can you not post the instructions?
     
  3. nothing movi

    nothing movi Member

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    I've been asked not to share how we got it to work however there is a solution that worked for me that Freefly helped me with.
     
  4. Dave Halton

    Dave Halton Member

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    Eh! So what is this a test or something. I have the same issues u had and u got help from who ever. Why would it not be helpful to share to others that are having the same issue!?
     
  5. nothing movi

    nothing movi Member

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    There's a reason. You should just contact them and work through it and hopefully get it sent back.
     
  6. Dave Halton

    Dave Halton Member

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    So I have to wait for a response from FF when there is a solution you know about! Maybe a weekend FF warrior will chip in. Don't get why a solution would be with held for any reason.
     
  7. Dave Halton

    Dave Halton Member

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  8. nothing movi

    nothing movi Member

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    Sorry bud. Wish I could help more. But reference my (Yuri Tereshyn m5) problem solving with support to see if they can help you
     
  9. Dave Halton

    Dave Halton Member

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    So what they going to do if you help others... BAN you! If its such a secret then delete the thread that says "SOLVED"
     
  10. nothing movi

    nothing movi Member

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    It's better to say there is a solution than to leave it unknown?
     
  11. Dave Halton

    Dave Halton Member

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    Bollocks. Thats what the forum is for to give solutions not give BullPhoo answers that helps no one and just waists time. Don't bother replying unless you can help with a solution the than contact support... Forum = support from others who help each other not play games. Delete the post its useless.
     
  12. nothing movi

    nothing movi Member

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    Sorry man. It's the best I can suggest. Contact them in reference to the issue which was temporarily solved in my case in a certain way.
     
  13. Dave Halton

    Dave Halton Member

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    'Temporarily' Great. again the post is misleading and useless. Have fun with your working M5.
     
  14. nothing movi

    nothing movi Member

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    I will. It's the one I won for second place in #freeflyanywhere
     
  15. Dave Halton

    Dave Halton Member

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    WFD.. Thanks for sharing nowt.
     
  16. nothing movi

    nothing movi Member

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    Just call support and use my case as a reference.
     
  17. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Sorry, Dave...I actually don't know the answer -- and, as I'm only a volunteer and don't work at FF I don't have a particular "in" with FF. My best guess -- and it really is a guess -- is that the procedure, if done without specific instructions and/or assistance may result in Really Bad Things happening to the device.

    I will ask FF on your behalf though -- and to confirm whether I'm right on this.

    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  18. nothing movi

    nothing movi Member

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    Pretty much
     
  19. Gary Haynes

    Gary Haynes Administrator
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  20. nothing movi

    nothing movi Member

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    Conversations cannot be linked? I thought I'm just replying to comments. Maybe I'm just confused by the mobile site. Anyway everything is good and my Akira works :)
     

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