NEW FIRMWARE MASSIVE PROBLEM!!!

Discussion in 'MōVI M15' started by Scott Jones, Mar 31, 2015.

  1. Scott Jones

    Scott Jones New Member

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    Downloaded the new firmware and My movi won't come to Life!!!!!!!!

    Someone Please HELP!!!!!
     
  2. Brett Harrison

    Brett Harrison Active Member

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    Lodge a support ticket and search 'site:freeflysystems.com jumper'
     
  3. Scott Jones

    Scott Jones New Member

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    Could you please elaborate?
     
  4. Scott Jones

    Scott Jones New Member

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    Won't switch on and can't connect the app!
     
  5. Austin Glass

    Austin Glass Active Member

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  6. Austin Glass

    Austin Glass Active Member

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    If you do not already have that jumper cable then contact Freefly right away. They will either send one to you, or tell you how to make one, if necessary.
     
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  7. jim mundell

    jim mundell Member

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    Austin, have you updated your Movi? I have not yet, have not had good luck being the first to update other software things. Waiting to see how everyone makes out.
     
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  8. Brett Harrison

    Brett Harrison Active Member

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    I've updated two rigs now to 4, no issues.
     
  9. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Scott: Could you clarify what you mean when you say the MōVI "won't switch on." When you operate the switch, do you see any activity on the three LEDs on the gimbal control unit? If so, could you describe them (or even post a video?)

    Can you also describe what you saw during the update process, please? Did you see a message to the effect that that update is complete?

    Can you also verify that you unable to establish contact with the MōVI using the new version of the configurator app?

    Thanks
    Andy
     
  10. Austin Glass

    Austin Glass Active Member

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    I was in the beta group on this one. I was able to help report a few bugs but there have been no major issues. In my experience (updated in December) this build is pretty solid.
     

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