So, I will start by saying my technical experience is low, and while I used the Movi M10 previously with a Canon 5D, I had a bit of assistance from the rental house in setting it up. Fast forward to now, and I purchased a Movi M15, and am running a Canon C300 into it. I set everything up, and leveled it out so that it was pretty well balanced on the stand prior to turning it on. That's when the sh** hit the fan! At first it started spinning in all directions. I was able to stop it, and realized that I had set the camera into the cage the opposite direction. Once I reset that, I rebalanced it then turned it back on. When on the stand, it spun (pan) 90 degrees, so I tried taking the handle off and resetting it to assume for the pan. Turned it back on, this time holding it (not on the stand), and it spun out of control, 360 left, then right, then left. Based on some things I read, it looked like it was trying to figure out where the front was. I even took the handles off and the pan motor spins and circles quickly. To add to my issues, I haven't been able to figure out how to configure my M15, in part because my android app doesn't seem to recognize it, even though my bluetooth sees it there, and likewise with my MacBook Pro (though I don't know where to configure it, is there a site?). I know I sound like an extreme idiot, and a complete rookie, but I really do want to get this to work to add to my C300 capabilities. I am set-up to have my first movi shoot in 5 days, and could really use some help! Any advice would be GREATLY appreciated! Thanks!!