I'm new to the Movi, so not sure if I'm setting things up right. When balancing my iPhoneX S MAX, I’m able to balance it horizontally, but there’s no way it will balance vertically without pitching forward while power is off. Is that normal for this iPhone? The tutorial videos make it seem like the iPhone should balance vertically and horizontally while the Movi is turned off, but those aren’t iPhoneX S MAX devices in the videos. Should I be concerned that my iPhone doesn’t balance vertically when the Movi is off or in sleep mode? By the way, how do you post photos on this forum?