Alarm 16384

Discussion in 'ALTA' started by Simon Eymann, Jun 6, 2019.

  1. Simon Eymann

    Simon Eymann New Member

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    Hi,

    I've been flying my Alta 6 a couples of weeks ago and got during the flight some critical warnings.
    On the App I couldn't find any explanations for it. On the LogViewer I found some status erros and in the summery log it says "Alarms 16384".
    Can anybody advise?

    You will find the logfiles at: https://we.tl/t-1fTASXsiPw

    Thank you!
    Simon
     
  2. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
    Staff Member

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    Sorry to hear about the issue you're having, Simon. This forum is primarily intended for dialogue between Freefly's customers, not as a primary means of getting technical support from Freefly -- for that you need to open up a ticket with Freefly Support and the best way of doing that is to head over to https://freeflysystems.com/contact

    That said, when their workload permits, I do know that Freefly technical support will occasionally review some of the threads on the forum, but opening up a ticket really is the optimal way to get support.

    Please post again when you know what the issue is, though. I'm sure other forum members would appreciate it.
    Andy
     

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