Where's our Mimic?

Discussion in 'MIMIC' started by Paul Christopher Greene, May 27, 2015.

  1. Paul Christopher Greene

    Joined:
    Jul 28, 2013
    Messages:
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    Sent a support request email 90 min ago. Left customer service / support voice mail 30 min ago. Is there really no way to reach a human being to immediately solve an issue / answer a question?

    Thank you,

    PCG
     
  2. Hi Paul...I see that you submitted an email ticket at 9:56am PST and left a voicemail at 10:43am. I show we responded via email at 11:13am PST. If you did not receive the response please let me know.

    Best Regards,
    Denise
     
  3. Paul Christopher Greene

    Joined:
    Jul 28, 2013
    Messages:
    163
    Likes Received:
    13
    Thank you Denise...my email was indeed responded to in just under 80 min. Guess I'm not used to only being able to leave voice messages for simple shipping questions. lol Thanks again.
     

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