No GPS satellite on XL

Discussion in 'MōVI XL' started by Ozkan Erden, Mar 28, 2018.

  1. Ozkan Erden

    Ozkan Erden Distributor

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    Hello,

    We can't get any GPS sats on our Movi XL and thus the roll hold performance is terrible when doing fast vehicle chasing.

    Anyone else facing no GPS sat issue here?
     
  2. Ozkan Erden

    Ozkan Erden Distributor

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    Our problems seems to be a broken GPS cable. The cable is stacked into a tight area, and it's very fragile. In case you face a problem like mine, just check out the GPS antenna cable.
     
  3. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Thanks for posting that Ozkan -- good to know if, as you say, someone else has the same issue.

    Cheers
    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  4. Mostafa Al-Taher

    Mostafa Al-Taher New Member

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    Hi,
    is the problem solved when you changed the cable, and where can I get this cable?
    Thanks alot
     
  5. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Sorry to hear about the issue you're having, Mostafa. This forum is primarily intended for dialogue between Freefly's customers, not as a primary means of getting technical support from Freefly -- for that you need to open up a ticket with Freefly Support and the best way of doing that is to head over to https://freeflysystems.com/contact

    That said, when their workload permits, I do know that Freefly technical support will occasionally review some of the threads on the forum, but opening up a ticket really is the optimal way to get support.
    Andy


    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     

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