/dist/images/branding/favicon

MX20 updating issues

Discussion in 'Cinestar Misc' started by Dave King, Feb 15, 2013.

  1. Dave King

    Dave King Well-Known Member

    Joined:
    Dec 24, 2012
    Messages:
    2,712
    Likes Received:
    311
    I got my new MX20 in the mail last week and I was updating the firmware to the latest version. The receiver went through fine but the transmitter stopped half way and froze. I let it sit for 30 minutes and didn't resolve the issue. I disconnected the USB and powered it down and now it says mismatched product number. I disconnected the battery and 30 seconds and it didn't help. Is there something specific I need to do in this situation?
     
  2. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
    Staff Member

    Joined:
    Jul 31, 2012
    Messages:
    10,383
    Likes Received:
    1,164
    Hmmm. That's not a good sign, Dave. I infer you got it from QC so I would call them and see if there's a Vulcan Death Grip you can use to reset it....

    Andy.
     
  3. Dave King

    Dave King Well-Known Member

    Joined:
    Dec 24, 2012
    Messages:
    2,712
    Likes Received:
    311
    Andy

    I got it back on my own. I removed the battery, turned off the power, hooked up emergency update, and then when it started the emergency update I turned it on at that point and it went through. However, just as I was going through setting up the switches, SW8 broke off and a spring came out from under the switch. If its not one thing its another.
     
  4. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
    Staff Member

    Joined:
    Jul 31, 2012
    Messages:
    10,383
    Likes Received:
    1,164
    Oh Jeeez......two steps forward, three steps back. How frustrating!
    Did you see the PM I sent you?

    Andy.
     

Share This Page