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MoVI M5 bricked while firmware flashing

Discussion in 'MōVI M5' started by Robert Marks, Aug 9, 2014.

  1. Robert Marks

    Robert Marks Member

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    Hello,

    My MoVI was bricked with the new firmware update. I´ve tried installing the new firmware and when the bar was almost ready the mac app crashed and I needed to restart.

    Now it´s bricked and does not initialize. I can connect with bluetooth but cannot update the firmware again.

    The mac app says "device is connected but not responding. Do not continue if the device bootstrap jumper is not in place. Do you wish to continue?"

    As the firmware does not install and I have no idea where this bootstrap jumper is I really need help here!

    Thanks,

    Robert
     
  2. Robert Marks

    Robert Marks Member

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    As I´ve seen my bricked MoVI needs a jumper cable to get updated.

    I really don´t have time for a cable to be shipped from the states and also support will not be online till monday. Anyone have a wiring diagram, pics, etc.? Any information about that cable?

    Help really appreciated.

    Thanks,

    Robert
     
  3. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Robert: I've contacted FF on your behalf, but first, could you open up a ticket with them by sending email to support@freeflysystems.com so that there's an email channel of communication with them. With luck they will respond today -- they've been very good about the level of support.

    Andy.
     
  4. Robert Marks

    Robert Marks Member

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    Hi Andy,

    Thanks. I´ve already mailed them on that problem. (request (#11850))

    Thanks,

    Robert
     
  5. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Robert: Please check your Inbox about three minutes after the time of this message.

    Andy
     
  6. Tristan Twisselman

    Tristan Twisselman Active Member

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    I can take a pic and post of the cable if it helps you Robert if you end up needing to make your own.
     
  7. leonardoliberti

    leonardoliberti New Member

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    Hi! Would you send me the pic (or a diagram). I have the same problem. Many thanks
     
  8. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    The image is attached. Connect pin 1 to pin 5.

    Hope that helps
    Andy
    MoVI Jumper.jpg
     
  9. leonardoliberti

    leonardoliberti New Member

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    Thank you so much. WORKED!!
     

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