Its hard to sa anything without seeing the footage or the system. But Ithink yout vibrationdampener is not working well ... What kind of shaking do you have? How is your Gimbal mounted upsidedown or normal? What kind of dampener are you using? Wire rope or rubber? You can adjust the Gimbal by the software or app. The settings depends on your setup. I´m using a red epic with a 18-50 with 3 lensmotors and my settings are Tuning Pan 50 Tilt 30 and Roll 35. I´m using it in handhald mode.