Movi is connected but not responding

Discussion in 'MōVI M5' started by Avinash, Jun 1, 2016.

  1. Avinash

    Avinash New Member

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    Can someone help?

    I did a firmware update of my M5. Something went wrong because now I can connect but the device is not responding when I want to re-install and is asking for the bootstrap connection. What does that mean and what should I do if i don't have that?
     
  2. Graham Futerfas

    Graham Futerfas Well-Known Member

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    You should contact Support@FreeflySystems.com.

    I believe the Bootstrap connection is the little 5-pin Jumper that came with your Movi. That's how you can put it back into Factory reset, but you should contact Support.
     
  3. Avinash

    Avinash New Member

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    Okay. Thanks. Does the SD card input have anything to do with it? Ill contact them.
     
  4. Gary Haynes

    Gary Haynes Administrator
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