movi charging issues (slow)

Discussion in 'Movi Technical' started by Scott Aubuchon, Sep 3, 2018.

  1. Scott Aubuchon

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    Has anyone had issues with their movi either not charging at all.... or extremely slow charging?

    I have tried several different USB bricks and a computer, but the charging is non-existent. Just flashes the single white light for hours.

    Wondering if anyone else could tell me a typical charging time?
     
  2. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    I don't recall seeing that problem being reported before Scott.

    Just as an experiment, with the Movi disconnected from the charger, open up the handle and remove and re-install the battery cells just to eliminate the possibility that there's a sketchy contact there.

    Can you also try a different "known good" USB charging cable? I infer that you're using the same cable even though you've swapped USB bricks.

    If that doesn't fix it, then I'd open up a ticket by sending an email to Freefly Support (support@freeflysystems.com).

    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  3. Scott Aubuchon

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    I did not try a different cable, so I will give that a go... I did try removing/reseating the batteries. This is how I eventually got it to charge, but it was about 4 hours to get to full... which doesn't seem right.

    I will try another cable (have to buy one) and report back.

    Thx
     
  4. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Yeah, four hours does seem long, but if they were fully discharged, well, maybe.....
    Please do post again when you've tried another cable, though.

    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  5. John Chu

    John Chu Member

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    Charging via my USB ports on my Mac was a no go---computers probably limit the amount of current to devices. I generally use the more powerful USB chargers (like for my iPad Pro etc.)

    Charging also works well using a power bank. (Although haven't had the need to use it.)
     
  6. Simon Hughes

    Simon Hughes Member

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    Best of all is a USB-C charger. I have the Apple 29W USB-C and it's super fast at charging my iPad Pro 12.9 and the Movi.
     
  7. Kevin P Riley

    Kevin P Riley Member

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  8. Vincent Yeung

    Vincent Yeung New Member

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    Does anyone have a problem with the Movi where the white blinking lights starts at the 1st space and moves up to the 4th space in 2 minutes but you know the battery isn't charged. Then it stays at the 4th space and the last space keeps blinking.
     
  9. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    I've certainly noticed that it spends more time with the last LED on the right blinking, but it does go out after a while.

    How long have you left it charging with the right-most (4th) LED blinking? Overnight? If it is still blinking after an overnight charge, then
    it sounds like you need to open up a ticket with Freefly Support and the best way of doing that is to head over to https://freeflysystems.com/contact


    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  10. Vincent Yeung

    Vincent Yeung New Member

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    Hi Andy,

    Yea, the first couple lights light up within 30 seconds. I'm charging it right now with a new set of batteries just to see how long it takes. I originally thought it was the batteries but it seems that I've never been fully charging my batteries. As of now it's been flashing for around 45 minutes but I will update you exactly how long it took.

    Vincent.
     
  11. Vincent Yeung

    Vincent Yeung New Member

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    It blacked out after around 2hours 30mins to 3hours.

    I used the Nintendo Switch AC Adaptor.

    I guess it’s fully charged up now?
     
  12. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Hi Vincent:
    Yeah -- I'm pretty sure that's OK. Well, that's what my MCR does. I've also noticed that if I leave it plugged in that on occasions, the LEDs come back on and the fourth one is flashing. I suspect that there's a slow internal self-discharge and the MCR is smart enough to detect that and revert back to charging mode.

    Cheers
    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     

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