MK Electronics - Trouble Shooting Form

Discussion in 'Electronics' started by Gary Haynes, Jan 27, 2013.

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  1. Gary Haynes

    Gary Haynes Administrator
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    Below is an MK Electronics Support Form that would be helpful to all of us in supporting your MK questions. Since there are multiple settings in the software, almost everyones copter is setup a bit different, it would be good to have a common starting point for trouble shooting. The more information in a consistent manner that we can gather the more quickly we might be able to assist you in determining the cause and suggest corrective action.

    Screen shots and video are always a great addition (even from a cellphone camera) and help see your setup and issue rather than trying to describe it (picture IS worth 1000 words). EDIT by Andy: It would be very, very useful, if you do post video that you voice annotate it so we do not have to try and guess what you are seeing that is crucial to the problem when it appears in the video. No need to add an orchestral background music though.

    Thanks in advance from the Moderators and the rest of the forum community.

    Please send the following so that the members can give you the best suggestions on helping you correct the problem:
    Aircraft Type:
    Gimbal Type:

    Camera/Lens Being Flown:
    MK Stack: FC Navi GPS (List what you are operating)
    Flight Radio/Recv Type:
    Software version installed:

    Symptoms:

    Please supply a .txt file with your settings. Here's how to extract them and add them as a file that can be uploaded.
    1. Connect up MK Tool via USB cable/Wifi/BT to the copter.
    2. Start up MK Tool, and click on Settings.
    3. Click on the Save button at the lower right hand corner.
    4. Give the file a name and navigate to where you want to save it. The file will be of type .mkp (it's actually just a straight text file so you can open it with any text editor/Notepad/Wordpad).
    5. Rename the file (either change the .mkp to .txt or suffix the .mkp with .txt giving name.mkp.txt). You need to do this to upload the file.
    6. Upload the file as part of your posting.
    Additional input would be a video of the symptoms if available.
     
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