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Focus molex port piece broke off

Discussion in 'MōVI Pro' started by Azzie Scott, Jan 22, 2018.

  1. Azzie Scott

    Azzie Scott Member

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    I had a lens motor plugged into the FIZ focus port on my Movi Pro, and when I removed the lens motor molex connector from the focus port, the small little notch thats apart of the GCU focus port, that that clicks to keep the molex in place broke off. The Focus port itself is not damage and still works, but not sure how it will keep the molex locked into the the port because it does click and lock anymore. Has this happened to anyone else. Is this covered under my warranty? And im sure I need to send my Movi in for repair. Im still waiting on support to get back to me.
     

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  2. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Hi Azzie: Ouch.

    I think FF support is your best bet -- and it sounds like you've already opened up a ticket.

    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     

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