Failed to Update Firmware!

Discussion in 'MōVI M5' started by Clyde Cabanban, Oct 22, 2016.

  1. Clyde Cabanban

    Clyde Cabanban New Member

    Joined:
    Oct 22, 2016
    Messages:
    5
    Likes Received:
    1
    After several tries of restoring the 'bricked' movi with the jumper cable, upon updating it keeps stating " Failed to update firmware! If Device supports Wifi and Bluetooth please reboot devise and update using Bluetooth"

    Followed all the steps on the site for restoring Movi with the jumper cable, is there any way to obtain an older firmware version aside from the Akira that I can try to install?
     

    Attached Files:

  2. Graham Futerfas

    Graham Futerfas Well-Known Member

    Joined:
    Oct 19, 2015
    Messages:
    1,227
    Likes Received:
    239
    HI Clyde, can you please provide a little more information?

    What device (Android, Apple iOS, Mac OS) are you using to update? What version of the App are you using?

    How new is your Movi? Is it connecting via Bluetooth or Wifi?

    Are you updating to Akira 5.0.2?

    Did you contact Freefly Support at Support@FreeflySystems.com? With a bricked Movi, that's your best bet.
     
  3. Clyde Cabanban

    Clyde Cabanban New Member

    Joined:
    Oct 22, 2016
    Messages:
    5
    Likes Received:
    1
    I'm using a Mac with the latest 1.9 version configuration on El Capitan. I am connecting via Bluetooth successfully, it just fails during the update (Akira 5.0.2). I contacted FreFly support but they won't be open until Monday.
     
  4. Clyde Cabanban

    Clyde Cabanban New Member

    Joined:
    Oct 22, 2016
    Messages:
    5
    Likes Received:
    1
    The movi is a year old
     
  5. Graham Futerfas

    Graham Futerfas Well-Known Member

    Joined:
    Oct 19, 2015
    Messages:
    1,227
    Likes Received:
    239
    If you can get your hands on an Android device, phone or tablet, I'd recommend trying that instead of the Mac. It wouldn't be the first Mac I've heard of that's had trouble updating the firmware.
     
  6. Clyde Cabanban

    Clyde Cabanban New Member

    Joined:
    Oct 22, 2016
    Messages:
    5
    Likes Received:
    1
    RESOLVED! Update worked using Kindle Fire.
     
    Graham Futerfas likes this.
  7. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
    Staff Member

    Joined:
    Jul 31, 2012
    Messages:
    10,371
    Likes Received:
    1,162
    I've seen the same problem -- but I don't know why it happens with the Mac. I begin to wonder whether it is a timing problem and the Mac is too "busy."

    Andy.

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     

Share This Page