Controller Bricked during firmware upgrade!

Discussion in 'MōVI Controller' started by steve green, Jun 1, 2020.

  1. steve green

    steve green Member

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    Now I’ve really got issues! The controller “bricked” during the firmware upgrade. I plugged things in followed the instructions, started the firmware upgrade, it gave me the status of beginning the transfer, etc……and then “file sending error”. I tried again same thing. Now the controller is dead. Please help!
    Steve
     
  2. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Sorry to hear about the issue you're having, Steve. That's got to be totally frustrating. If you've not already done so, open up a ticket with Freefly Support at https://freeflysystems.com/contact

    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  3. steve green

    steve green Member

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    Wanted to give an update.....
    I opened a ticket with Freefly and Chris Harrison got me sorted with just a few emails. Bottom line, I needed to upgrade incrementally and not go right to the latest firmware. Also, he recommended that I find a PC instead of my Mac, that worked perfect, even though the controller was dead after my attempt. Great Freefly service, really appreciate it!
     
    Chris Harrison likes this.

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