Anyone else had their Cinema Oxide c-stand mount fall apart like ours did? It's a nice piece of machinery, but the tightening screws fall out easily and the cylindrical piece those screw into fall out when that happens. They got lost on a rental and the rep at the company wants to charge us for replacements. This after it took him six months to ship the damn thing. Interesting to see that they have new products consistently being developed but it takes half a year to get something delivered that was already made. Fautly design on the clamps of the tripod mount and bad customer service with minimal effort to correct the situation with replacement. Don't take the orders if you can't fulfill them in a timely manner and back up your products if there are issues with them.