Bluetooth issues

Discussion in 'Movi Technical' started by Marc Smith, Oct 27, 2018.

  1. Marc Smith

    Marc Smith New Member

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    hey guys. I recently upgraded to a new iPhone. I had the 7+ running ios12 with now issues with the movi. Now I bought a Xs running current iOS firmware, but unable to connect to the movi. It just sits there attempting to connect. Anyone recently experience this?? I deleted and reinstalled the movi app as well. Thanks for any tips
     
  2. Kevin P Riley

    Kevin P Riley Member

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    Have the iPhone forget the device and start from scratch, for good measure I would also delete and re-install the app again.
     
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  3. Marc Smith

    Marc Smith New Member

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    Didn’t work. When attempting to pair it keeps going back to the “tap to connect “ screen.
     
  4. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Hi Marc: If you've not already done so, I'd open up a ticket by sending an email to Freefly Support (support@freeflysystems.com).

    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
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  5. John Chu

    John Chu Member

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    Just adding 2 cents here. I would consider resetting network settings on the new phone? Reboot, then connect to the Movi again. Also make sure the old iPhone is powered off?
     
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  6. Marc Smith

    Marc Smith New Member

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  7. Aaron Marquette

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  8. Marc Smith

    Marc Smith New Member

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    Yea. I figured it out. Basically I had both the beta and AppStore app both on. The beta needed to updated but I deleted the app on my new phone. So I just restored my phone from a previous back up and after I updated the beta, the app worked perfectly. I since deleted the beta and am solely using the AppStore app. No more issues
     
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  9. adam frizzer

    adam frizzer New Member

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    I use the best system and In this, Bluetooth issue occurs and I can't do anything. And I also use the printer and if I have an issue with printer then go to the printer repair near me to solve the problem. it provides good service and information.
     
  10. Marc Smith

    Marc Smith New Member

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