big problem with connection

Discussion in 'MōVI M5' started by HJ Passard, Jan 5, 2015.

  1. HJ Passard

    HJ Passard New Member

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    hi
    i have a problem when i start my movie with a soft the movie this diconnect already
     
  2. Steve Maller

    Steve Maller UAV Grief Counselor

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    More information would be helpful. Sometimes a short mobile phone video showing a problem can help explain a situation if English is not your first language.
     
  3. HJ Passard

    HJ Passard New Member

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    since the update my freefly configurator is disconnected with my M5 , it connects and disconnects soon . you have a solution?
    thank you
     
  4. Steve Maller

    Steve Maller UAV Grief Counselor

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    This sounds like a problem that has happened with many people where the MōVI is "bricked" after a firmware update. Unfortunately you may have to contact Freefly at support@freeflysystems.com to get a small hardware dongle that you can use to repair the system.
     

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