Hi there, I'm switching over from using the Gremsy H16 to the Movi Pro and having some issues as I get going... The Toad connector has a lot of play in it. So with the Movi Ring if I tilt down a long way there's a point that it moves a few millimetres. Anyone else find this? Thanks all for any help. Feel like a noob but I'll sort things quickly with your help.
Tighten up the bolts slightly on the toad in the hole latch. It should be a secure, tight connection.
As Ryan mentioned, it sounds like it needs to be adjusted. We've received a few questions about this, so I made a quick video to show the adjustment: https://goo.gl/RDScKm