Hello. Last week I bought a Movi M15, through one of your distributers in Spain (Videocineimport.com), and I was shooting yesterday in one project (second day using the Movi) until one of the batteries and the charger set on fire (you can find attached some photos of how is now all this stuff). When they started to burn the battery was plugged into the charger, but the charger was off the mains. I got really shocked because it began suddenly and the fire almost catch my fingers. I don’t understand why this happened, but I understand that is a manufacturing defect, because it is not normal that a new product reacts like this. Now I am really in trouble because I have a long and important shooting during the next week and I don’t know what to do. Because I have just one battery (the other one is now ashes) and I don’t have any charger to use it. Could you first of all give me a reasonable answer of what does this happen, and after that, what I have to do to receive another new battery and charger from you? I am really in a hurry now, so please, give me an answer as soon as you can. Thank you.