Anyone have issues with HDMI on their WAVE?

Discussion in 'Wave Camera' started by Marcin Biegunajtys, Jan 18, 2021.

  1. Marcin Biegunajtys

    Marcin Biegunajtys New Member

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    Mine quit working a day ago all the sudden. I downloaded some footage and then the following day when I turned on the camera it wouldn't pick up the signal on any HDMI monitors. I can still record, but I cant see what's happening. anyone have similar issues?
     
  2. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Marcin:
    Sorry to hear about the issue you're having. This forum is primarily intended for dialogue between Freefly's customers, not as a primary means of getting technical support from Freefly -- for that you need to open up a ticket with Freefly Support and the best way of doing that is to head over to https://freeflysystems.com/contact

    That said, when their workload permits, I do know that Freefly technical support will occasionally review some of the threads on the forum, but opening up a ticket really is the optimal way to get support.

    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limitâ„¢
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
    Marcin Biegunajtys likes this.
  3. Marcin Biegunajtys

    Marcin Biegunajtys New Member

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    got that going as well, just testing to see if anyone else is experiencing to hopefully get things back up and running asap.
    M
     
  4. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    If you have time, and you do get a resolution, please post again with the resolution as I'm sure other people would like to hear about it.
    Cheers
    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limitâ„¢
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  5. PJ Mozingo

    PJ Mozingo Member

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    My HDMI port is working good so far. I'm even using a 90 degree adapter out of the camera as well. Was the camera stored with the cable connected at all or potentially too much pressure applied to the connector at all?
     

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