Alta bricked?

Discussion in 'ALTA' started by Antoine Paul Lagarde, Oct 19, 2018.

  1. Antoine Paul Lagarde

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    Hey guys,
    had problem today with the alta 6 on a shoot, after a 10mn break it stopped booting, when plugged in it will just flash green and off on the motor less as normal, the status led does a quick flash when plugged in and stays off. The android app doesn't connect even though it's connected to the wifi, someone had this happen?

    Nothing happens even after a long time plugged in

    Best
     
  2. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Antoine: Sorry to hear about the issue -- have you opened up a ticket by sending an email to Freefly Support (support@freeflysystems.com). If you're still on the shoot, make it clear in the email. Alternatively, you might want to call FF at +1 (425) 485-5500.

    Hope this helps
    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limitâ„¢
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  3. Antoine Paul Lagarde

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    Hey Andy, thanks for your answer, actually I haven't, it's the first time we have any kind of issue with the alta, we finished the shoot with the backup so now we're back at the workshop. I'll not the phone number for next time, hope there's not need ;).

    Here is what it does in video :
     
  4. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Hmm. That suggests that the ALTA is in Standby mode (see Alta 6 manual 84).
    Are you saying that it keeps doing that even when you arm the motors?

    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limitâ„¢
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     

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