Alta App No Longer Android Compatible

Discussion in 'ALTA' started by James Adkins, Jun 14, 2019.

  1. James Adkins

    James Adkins Member

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    Suddenly none of our Altas will connect to our Android Phones. Are there any plans to make this work again?
     
  2. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Sorry to hear about the issue you're having. I don't think this should be happening -- did you open up a ticket with Freefly Support at https://freeflysystems.com/contact ?

    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limit™
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  3. Wayne Mann

    Wayne Mann Member

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    I just checked mine today. No issues with my Samsung Galaxy Note 4 with my Alta 8.

    Wayne Mann
     
  4. Bryan Edmonds

    Bryan Edmonds Chief MōVI Whisperer

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    This is an issue specific to Android OS 9 that has to do with new location permissions that the app doesn't have UI elements for.

    We are working to resolve this issue!

    In the meantime, Android devices running previous OS releases, or iOS devices will work to connect and configure your Alta.
     

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