Airframe setup. Not allowing to pick configuration

Discussion in 'ALTA X' started by Tom Lautenbach, Aug 20, 2020.

  1. Tom Lautenbach

    Tom Lautenbach New Member

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    Hi there, I am setting up my Alta X and it requires me to set up the airframe in Q Ground Control and it gives me the options to either select the pro or alta x frame but it is not allowing me to physically select it?

    please let me know any advice would be appreciated. Kind regards
     
  2. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Sorry to hear about the issue you're having, Tom. This forum is primarily intended for dialogue between Freefly's customers, not as a primary means of getting technical support from Freefly -- for that you need to open up a ticket with Freefly Support and the best way of doing that is to head over to https://freeflysystems.com/contact

    That said, when their workload permits, I do know that Freefly technical support will occasionally review some of the threads on the forum, but opening up a ticket really is the optimal way to get support.
    Andy

    Forensic Software & sUAV / Drone Analyst : Photographer : Videographer : Pilot (Portland, Oregon, USA): Trees=2, Ground=1, Props=11. :(
    The Ground Is The Limitâ„¢
    ---------- Forensic Drone Analyst : Forensic sUAV Analyst : Forensic Unmanned Aircraft Analyst : Forensic Drone Expert
     
  3. Tom Lautenbach

    Tom Lautenbach New Member

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    I was able to fix this by re loading the parameter file from the Freefly support page for alta x
     

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