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Hi Adam, Based on the issue you described, I suspect your Torque Motor requires servicing. If you haven’t already, please contact our Support...
Hi all, I've been noticing feedback on our SLS Lens Motors and wanted to revisit our solo-op Navigator for Gimbals (focus, iris, zoom, and gimbal...
Hi all, I've been noticing interest in solo operator controllers and wanted to revisit our Navigator for Gimbals (focus, iris, zoom, and gimbal...
Happy to hear the good news! - Feel free to share any BTS pictures. If you have any questions or feedback, please tell us by reaching out to me...
Just to clarify, the offer was to loan out our Commander, and if you’re interested in borrowing it, we can extend that same offer so you can try...
Hi Tom, I see that our Support team (support@redrockmicro.com) reached out to you with steps on how to calibrate the Commander. Looking forward...
Hi Adam, You may need to adjust the gain on the microRemote's Basestation, and lower the torque setting to it's optimized setting which is 5. If...