/dist/images/branding/favicon
Separate names with a comma.
Howdy, As you may already be aware, we released our 3.0 firmware for the microRemote wireless follow focus at NAB this past April. You can read...
Hey Alex, I would not recommend using a cable set up like that (as convenient as it is) because LiPo batteries, when running directly into the...
Igor, I talked to our support team and they assured me that they have responded to your email with instructions on how to update your firmware....
Hey Igor, Like Adolfo said, please visit http://store.redrockmicro.com/updatemygear.html for the latest firmware and instructions on how to...
Alain, Please update our support team with what's currently going on with your remote and they will be able to get your kit up and running. -AJ
Hi Jim, The microRemote system has gone through a number of improvements since it was first released (including a new 2.0 firmware) and it's a...
Hey Alain, Responded to you on another posting but please contact support@redrockmicro.com and they'll be able to help you further. Thanks, AJ
Hey Alain, How are you powering the FF Basestation? Please contact support@redrockmicro.com and they'll be able to help you further, and much...
Hey Bambare, It sounds like the gear on your motor might not be attached correctly to the motor. Pull it off then reattach it to the motor, make...
Hey Chris, I've been informed that you contacted our support team and they're helping you out. In regards to cable stiffness, we did just...
Hey Ben, Our fingerwheel is only compatible with our microRemote basestation. However, our basestation is compatible with the Heden motor...
Hey Ricardo, If you're looking for flexible cables we actually just released a new line of flexCables for our microRemote system. They're 33%...
Hey Igor, Send me a PM and I'll get you the information!
Thanks for posting the update Zach, we appreciate it! As always if you ever have any questions or comments please feel free to contact anyone at...
Thanks Adam! Glad we could find a solution. Send over some footage when you start shooting with everything! We super appreciate the kind words...
Just sent it.
Hey Adam, We'll take care of it, see my PM. AJ
Howdy Phil, I'm sorry to hear you had a couple hiccups with the microRemote. You should definitely update it to the latest firmware. Please let...
Thanks for your interest! Let me know how you like them. You also might want to check out our powerPack for gimbals system:...
I'm sorry to hear that! It's a rare occurrence that our products ship out like that but I'm glad it's getting solved for you. Let me know if you...