Separate names with a comma.
We are looking at offering an adapter cable so you can use SLS outside the MoVI Pro (it would be molex to 7 pin), sounds like there is some...
Thanks for the opportunity Tom. I think you'll like what you see. Brian
Hi Tom - We're really proud of Commander, it's a high quality product and everyone who's used it in person remarks on that. Drop us a line we'd...
>>This is due to the 6S voltage coming from the Movi Pro batteries. Ryan this is not correct - we've finally discovered the issue within the...
Hi Rob, you might check to make sure the gears aren't meshed too tightly and therefore are binding. The SLS clamp can sometimes push in, so you...
Hi Joe You can do this with the redrock navigator. There may be other options but wanted to give you at least one solution. Brian
Chris I checked with our support department and we don't see anything logged from you? we've responded to all questions and there's a separate...
Good to hear Josh. While Freefly has a number of settings for setting up torque, the only current option to view or access those is via their...
Hi Freefly, can you give us some insight on how you handle over-current protection for motors in the MoVI Pro lens controller? Thanks Brian
Charles just to clarify are you saying you see what is in the video above? have you tried the steps we suggested? thanks Brian
Hi guys - we're on this thread so it's better to write to us here or through our tech support (our social media is marketing folks, they try to...
Hi Derek - I do not know. That would be a question for Freefly. I've only seen it demo with the focus, but that doesn't mean anything. If you find...
Hi Derek - Yes, you can do that. It's a bit ahead of the curve, but we are working with Freefly to get that specific bundle into their store. If...
Good timing - watch for some news this week from the Profusion show.
PS - If you haven't already done so, you can contact support@redrockmicro.com and they can help pinpoint the problem and go from there.
Jonathan - how were you powering the system? There are built-in safeguards on the motor to ensure the motor does not burn up if there's any sort...
Brad how are you powering the microRemote?
Hey Matt - I understand from our support guys you've spoken to them and they have figured out what you need. If you need anything else please drop...