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No problem Matt, Sorry you had to come up with a work-around. If you ever have any problems don't hesitate to contact the support team, they'll...
Matt and William, Both the problem with the motor spinning out of control after a manual calibration, and the motor appearing to not have enough...
Hi Steve, In that video I was actually powering the monitor and Paralinx with one Freefly battery and a JST to USB splitter that Paralinx Makes...
Hi Steve, Right now we aren't officially building these cables, so it's a custom solution. However, drop support@redrockmicro.com a line and they...
Adolfo, Good to hear! Glad you're liking the setup, it truly is a match made in heaven;)
Hey Guys, We at Redrock are keenly aware that the microRemote is an incredibly popular choice for MoVi users - from Shane Hurlbut to the Freefly...
Guilherme, Check out the microRemote. It will allow you to pull focus on any lens/camera combination, from a DSLR to full cinema lenses....
Adam, Not sure if this helps, but you can reverse the side the gear is on on the motor. See Page 12 of our Manual, or the image below. Should...
Sam, We don't recommend it. 12V is the lowest we recommend going, and we like feeding off the higher 14-16v that comes out of an unregulated...
Ah I see. Well, Canon is supposed to make one that is included with the camera, but I've never actually seen one and it didn't come with our...
Chris, Yes the HDMI wirelock needs to be used with the ultraBase, and I wouldn't suggest using the ultraBase with the 1Dc. But that was my...
Carl, We've got our LiveChat service available usually 9-5, and of course me here keeping an eye on this rowdy group;) So you wouldn't have to...
Chris, It will work with the 1Dc, but I would be worried about the weight of the Paralinx pulling on the 1Dc's plug overtime.
Chris, This is probably the best angle showing those two things. The battery is mounted with dual-lock velcro to the back of the Gimbal Rail...
I've said too mucho_O Missing the marks on EF and Nikon mount lenses was actually something that had plagued me as an AC long before we made the...
Arturo, Please contact support@redrockmicro.com. Sounds like you may need to perform an electronic backlash adjustment. It's a cool new...
We added the Run/Stop feature long after the manual was initially written. It will be in the next revision of the manual though, sans the black...
If you do step three after calibration, you'll notice a small black dot appear over the auto-button. That is the beginning of the black hole that...
Norbert, It sounds like your basestation may be set to Arri trigger (which is a momentary 3.3v instead of the steady stream the RED requires)....
Chris, Yeah I agree, they are definitely some of the most stiff cinema primes I've come across. I think they've even got more resistance than...