Hi - I'm not able to connect to the M5 on the app under iOS 13. Grabbed a fresh copy off the app store too. 1. I can see and connect to the M5 wireless network. 2. Once in the M5 app, I get an "Device not found, please select the device in wifi settings. No connection" error. Any work arounds - or do I need to downgrade my iOS devices? Thanks! Bill
Sorry about that. Apple recently brought new permission requirements to iPhones and Macs. We are currently working on a solution and targeting to release a fix next week for iOS 13
Any update on the app update? Here's a preemptive question - anyone checked the desktop version for OSX Catalina?
iOS is now released. It should show up in app store within the next 24 hours. Sorry this took longer than expected.
I have been trying desperately to get the app working but to no avail. I still get the same message that MōVI can’t be found please go to setting for Wi-Fi.
Bill were you able to fix the issue with the release of the new app? I'm still getting the same issue. If you figured it out can you let me know the step by step you had to do. Thanks I appreciate any kind of help
Matt, if you haven’t done yet, I would contact freefly tech support and give details such as your app version, ios version and iphone version
Update following contacting support - I deleted the Movi app, reinstalled it, and it works fine under iOS 10.3. Thanks Chris! H Deiniz, Matt, The update to the app did fix my problem at the end of the year. I've also put an iPod touch in the M5 case and it's being kept on iOS 13.2 to avoid any issues. The desktop application works fine under Mojave on my Mac. While that works, using a laptop in the field is more cumbersome, and the desktop version interface is not as user friendly. Two things though in the mobile app update... 1. I'm seeing that engaging autotune crashes the app. 2. I checked the compatibility on my phone, and with iOS 13.3, it does not want to connect via wifi again. It would be great to get the compatibility issue resolved. While I have iOS auto update checked off on my devices, I did before and somehow it was ignored. That might happen again. Thanks! I'll file this with support, but wanted to add the experience to the thread. Bill