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"Sorry - something is up with the gimbal!"

Discussion in 'MōVI M10' started by Roman Simonyan, Dec 23, 2016.

  1. Roman Simonyan

    Roman Simonyan New Member

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    Hi. I see this message in terminal.

    Today during a shoot I turned the gimbal off to change the battery. After I turned it on, nothing happened, no green lights. I connected via the app and it showed drive fail and 25.2 Volts. I thought the battery was faulty, changed to another, result was the same. Checked the batteries - 16Volts. Tried to reflash the firmware - same thing.

    Please advise how to correct this. Tomorrow I have a shoot and it will be very dissapointing.

    Screens are attached.
    Movi M10, Akira 5.0

    Best regards,
    Roman Screenshot_20161223-201335.png Screenshot_20161223-201355.png
     
  2. Gary Haynes

    Gary Haynes Administrator
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  3. Roman Simonyan

    Roman Simonyan New Member

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    Yes, I contacted through website contact form.
     
  4. Gary Haynes

    Gary Haynes Administrator
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    Roman, if you get an answer please post the resolution. We don't delete posts, rather like to keep them so others can learn what happens and how to resolve.
     
  5. Roman Simonyan

    Roman Simonyan New Member

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    I unplugged and reconnected all the cables to black box (motor, sensor and control cable also). Seemed bad contact issue.

    Best regards,
    Roman
     
  6. Adam Welch

    Adam Welch New Member

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    Thanks! This was helpful!
     

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