m10 is acting funny.. can i send in for inspection / repair?

Hi Albert, you probably can send it in, but you'd need to send this request in an email to support@freeflysystems.com. They don't open support tickets via this forum.

When you say 'acting funny', what do you mean?

 

Hmmm.. this sounds like a pretty serious problem. I've had the Movi cut out on me before, usually when I bump into it while I'm operating, but it will usually restart and work fine.

Do you still have three lights on the back when the Movi loses all function, or do they go out?

If you haven't heard back from Freefly yet, and I know it's the weekend here, so you may get a delayed response, here are a few things you could try to diagnose the problem if it's an emergency. Maybe you've already tried some of this stuff?

First, I'd look at the app while the problem occurs. Under Monitor, what happens to the Status information? What about the Motor charts? And in the Terminal screen? Is the Movi completely losing power, or maybe some other error is occurring?

Second, you could reinstall and\or update the Firmware. However, if the Movi keeps losing power, this could be dangerous, because you may have a bad connection somewhere in the power system, and losing power when you're updating Firmware could create more problems.

Good luck. Please let us know what happens and what the resolution is.