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CRASH DURING FIRMWARE UPDATE

Discussion in 'MōVI M5' started by mashsf, Mar 4, 2015.

  1. mashsf

    mashsf New Member

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    Hello from San Francisco,

    We have been working with the Movi M5 for 5 months now, and updated to the latest firmware today. Mid-way through, my laptop did not have enough ram to finish. Too many apps where open. I force quit all the apps minus freely, but it would not resume. Now The M5 won't communicate with the IOS. It will pair, but nothing beyond that. Anyone know a fix?

    Thanks for taking time,

    Mike

    PS: Here are some examples of cycling footage we are capturing with the M5


     
  2. mashsf

    mashsf New Member

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    Sounds like we pre-ordered at the very beginning, so the M5 did not ship with a dongle cable. Anyone in SF have this cable? Thanks again.
     
  3. Derek Cooper

    Derek Cooper Active Member

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    Ouch. Contact Freefly support.
     
  4. Ryan McMaster

    Ryan McMaster Active Member

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    I'm headed to SF this weekend for a job and will have the cable. May be easier to contact support.
     
  5. Gary Haynes

    Gary Haynes Administrator
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  6. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Yeah -- definitely email to support@freeflysystems.com. The jumper shorts pins 1 and 5 to force the gimbal controller into bootloader mode. Post again if you have further issues, though.

    Andy.
     
  7. Rod Hartzog

    Rod Hartzog Member

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    I will have the cable on Friday..
     

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