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Three lights flashing, job tomorrow… HELP please

Discussion in 'MōVI M10' started by Robert Marks, May 10, 2014.

  1. Robert Marks

    Robert Marks Member

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    Hello,

    I have suddenly three lights flashing rapidly.

    Drive fail, Gyro fail, Barometer…, Accelerom...
    Status: ERROR
    IMU: Error

    Anyone can help? Job tomorrow...

    When I reboot the app it says
     
  2. Robert Marks

    Robert Marks Member

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    I even got it to boot twice but 99% not.
     
  3. Jason Comparetto

    Jason Comparetto Active Member

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    Are the batteries fully charged?
     
  4. Robert Marks

    Robert Marks Member

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    Yes, I´ve tried different ones too. Also changed the IMU cable.
     
  5. Robert Marks

    Robert Marks Member

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    When I reboot using the app i get:

    Micro SD card: INIT1 FAIL! (in terminal)

    Removed and replugged SD card, no change.
     
  6. Robert Marks

    Robert Marks Member

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  7. Brett Harrison

    Brett Harrison Active Member

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    Have you checked that all the jacks are seated in the motors? They can be deceptive; push them gently but firmly with the 3mm Freefly tool (being careful not to damage the cords). If they are all seated and your rig is motionless when booting and in the starting position to be careful, you might have a different problem.
     
  8. Robert Marks

    Robert Marks Member

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  9. Robert Marks

    Robert Marks Member

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    Also I have a negative value on the Pressure tab (between -100 and -7000 mb, varying each boot)
     
  10. Jason Comparetto

    Jason Comparetto Active Member

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    Hey Robert, I hope you've had better success by now, but if you are still struggling, feel free to use an App we are beta-testing to find local help. go to: http://www.CinemaOxide.com/movi

    Click on "Movi Hero App"

    you can choose from a local pool of Movi owners in case you need to source a backup option, or if you think a fellow Movi operator would be helpful to diagnose the issue you are experiencing
     
  11. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Robert:
    Could you confirm one thing: Which microSD card did you remove and reinsert?

    Andy
     
  12. Robert Marks

    Robert Marks Member

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    The one on the top of the right electronics box on the M10. It´s a 2gb sandisk card with FAT32 format.
     
  13. Robert Marks

    Robert Marks Member

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    I still does not work by the way. Really sucks. No answer from support so far.
     
  14. Eric De Fino

    Eric De Fino Member

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    I've had a similar problem in the past, granted not to this extent. What third party accessories do you have attached to the MoVI and how are you powering them? Can you send a picture of the entire setup?
     
  15. Gary Haynes

    Gary Haynes Administrator
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    Robert other things to try. Reset to factory defaults but save your configuration as you could reload it manually by using a text editor to read it. If that still doesn't work then try reinstalling the firmware. Latest firmware is on the front page of the Freefly.com web page.

    Has the MoVI been working ok and this just started to occur? Can you shoot a short video and post it showing the gimbal as you power up? Need to see the lights as well as the gimbal itself.
     
  16. Robert Marks

    Robert Marks Member

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    Hi, there are no 3rd party parts on it. Only the epic as ballast (which is of course balanced) and the MoVI itself.

    Did multiple resets, firmware installs, replugged every single cable multiple times and tried 3 different imu cables. I don´t have a drive error most of the time and the pressure is always negative. When I reboot in the app it gets less negative. Mostly the initial boots pressure value is around -2500 and after a reboot in app it´s around -150.

    The errors I get are accelerometer, gyro and barometer. Drive usually not.

    On startup the 3 green lights flicker first, then sometimes solid 3 lights for a sec, short black and then all 3 flickering again. Rarely I have seen only the middle one solid for a second and then all three flickering again.

    In the app on the monitor I can see all 3 gyro axis work as I get values. I don´t get values from the motors.

    Can´t make a video of the startup failure right now but will later.

    Thanks
     
  17. Andy Johnson-Laird

    Andy Johnson-Laird Administrator
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    Do you happen to have a spare one you could replace it with -- that error on reset is worrisome. The firmware is obviously having a problem with the microSD card -- I'm not sure that this will fix the other problems, but it's a place to start and, hopefully, you're not too far away from somewhere that sells the microSD cards.

    Andy.
     
  18. Robert Marks

    Robert Marks Member

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  19. Gary Haynes

    Gary Haynes Administrator
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    Robert that normally would indicate a loose connector. Check each of the again that they are fully seated. And if you haven't done so get an email out to support@freeflysystems.com. May be something more than the cables that will trigger it needing to go back to Freefly.
     
  20. Robert Marks

    Robert Marks Member

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    Contacted freely but they only answer mo-fr 9-5.

    I hope not to have to ship it to freefly as this sucks with customs from outside US and it takes forever.

    Already lost enough money with this failure...
     

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