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Bluetooth Connection Issue for Android CGU App

Discussion in 'MōVI M10' started by Josh Shimasaki, Nov 7, 2013.

  1. Josh Shimasaki

    Josh Shimasaki New Member

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    I bought accer Android Tablet for GUI App. It was no problem to pair up but somehow GUI app cannot connect to the device.

    It detect the device and it appeared on screen but just could not connect to the device. Does anyone have same kind of issue? Was it caused by Android Tab or MoVI itself?

    Please some one help me!!
     
  2. Wolfgang Armin

    Wolfgang Armin Active Member

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    Hi Josh,
    I had a problem with my iMac - it wouldn´t connect with the MoVI even though the device was found. I then took an old windows notebook and it worked flawlessly. I didn´t try anything else yet because I´m still waiting for an iOS app.
     
  3. Ben Bateman

    Ben Bateman New Member

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    Hi Josh - try ensuring the tablet is the only device paired with the M10.
     
  4. Josh Shimasaki

    Josh Shimasaki New Member

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    Hi Ben, Probably accidentally I made pair with my Mac. I unpaired it and tried but same thing, Attempting to connect then no connection....

    I'm wondering all other people have no issue with Android Tablet?
     
  5. Gary Haynes

    Gary Haynes Administrator
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    Josh what Android tablet and which operating system is on the tablet?
     
  6. Josh Shimasaki

    Josh Shimasaki New Member

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    Hi Garry,
    My tablet is acer iconia A1 and I updated to latest OS. Reset to factory setting disable security software was installed successfully, no problem with paired the devices, but "attempting to connect" then "no connection.

    I guess there are compatibility issue with this tablet. I'll exchange it to ASUS Nexus 7 which they used in tutorial and try again.
     
  7. Gary Haynes

    Gary Haynes Administrator
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    Let us know if the ASUS solves it. I have the Google Nexus 7 but believe it is made by ASUS.
     
  8. Josh Shimasaki

    Josh Shimasaki New Member

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    Hi Gary,
    I exchanged to ASUS (Google) Nexus 7 2nd Generation, and it has worked!! So, as I suspected, the compatibility issue with acer Iconia A1 caused problem. If anyone will buy Android Tablet for MoVI, I strongly recommend Nexus 7. I have reported this issue to the support so I hope that they will make a compatibility list in the future.

    I appreciated everybody who has tried to help me. Cheers.
     

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