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Kathy -- I'm so glad it worked. Pretty funny too -- because I'm always on the receiving end of tech advice. Take care
Here's some of the instructions. Luckily it was simple but I learned a few thing, for instance when they first told me to change the setting I...
Hi Kathy We did sort this out. Let me go into my e mails with support. I'll cut and paste exactly what they told me to do and get back
I just requested a ticket. Told them about our conversation so perhaps they'll read this. Thanks
Yeah Andy -- and to clarify my reasoning -- it vibrated so badly yesterday that I fear it will damage itself. So I shut it down as quickly as I...
2 issues. 1. I can't connect the phone and the movi before setting because it vibrates wildly. 2. I'm having difficulty navigating within the...
Yes I balance the phone first. And it's on a tripod. I've used this set up many times without a problem. I didn't change any settings on purpose....
I'm using an I phone 8 without a case. Have used the same set up for a year and a half sporadically ( the Movi doesn't have many hours on it and...
Thanks -- never messed with Tuning Settings. I'll see if I can straighten this out.
I'm a musician and shooting in my studio as I have many times successfully. Using an I Phone 8. After not shooting for a month I hooked up...